We’ve made a page for comparing NBN deals here, as well as a handy article telling you what to look out for when choosing an NBN connection. Still not happy with the results? Maybe it’s time to check out a higher-speed NBN plan, or switching to another ISP entirely. They should be able to tell you exactly how far away you are from the node or exchange if you’re on an FTTN or DSL connection (respectively), or if there are some specific problems in your area otherwise. If you’re experiencing significantly lower speeds than listed on your plan and have already tried all the aforementioned tricks, then you should contact your service provider to see what the issue is. Fibre to the node (FTTN) and DSL connections, for instance, will experience slower speeds the further away your premises are to the node or exchange distances above 400 to 500 metres will start seeing a decrease in real-world vs promised speeds. Diagnosing the resultsĭon’t be alarmed if the download speed isn’t bang-on the number promised to you by your provider - it’s rare to get 100% of promised speed - however, it should be close if everything’s gone smoothly so far.Ĭertain factors will affect this speed, such as how many devices or active tasks are using the connection simultaneously, as well as the type of connection you have. If the results are wildly erratic or vastly below the expected amount, try rebooting your modem, ensuring that nobody else is using the network, and then re-running the tests. We suggest running this test several times and recording the results, to ensure you’re getting consistent numbers between runs. Once completed, you’ll be given a ping result, measured in milliseconds, along with a download speed and upload speed, both measured in megabits per second (Mbps). Once you’ve set yourself up and you’re on the SpeedTest homepage, it should just be a matter of hitting the ‘Go’ button and waiting for the test to run its course. If you have to test your connection over Wi-Fi, such as with a laptop or smartphone, try and move as close as possible to your router to ensure you have a strong wireless signal, as a weak one can interfere with the internet speed testing, meaning you’ll see lower results than your ‘net connection is actually capable of. Where possible, connect your computer or laptop directly to your modem or router with an Ethernet cable, and avoid running any downloads, streams or other data-heavy activities and programs while the test is in progress.
#OPTUS DOWNLOAD SPEED TEST FREE#
The simplest method for testing the speed of your Optus internet connection is the online testing tool (opens in new tab), a free resource provided by global internet-testing company Ookla (opens in new tab).īefore setting loose on the test, you should try and give your internet the best chance it’s got at achieving high speeds so you can accurately measure the signal arriving at your house.
#OPTUS DOWNLOAD SPEED TEST FULL#
Now you can go about testing your connection with full knowledge of what to expect, or check out this Optus page (opens in new tab) for more detail on expected speeds. Like DSL, get in touch with Optus if you're getting considerably lower speeds than these potential top speeds.Īs for NBN, there are several tiers available from different carriers, but Optus only offers NBN50 or NBN100, which promise "typical evening speeds" of 40Mbps and 80Mbps respectively. Optus doesn't actually make any promises as to the speeds of its DSL services, likely due to the aforementioned technicalities, however, if your experience is significantly lower than you think it should be, it's worth bringing up with support.Ĭable customers are able to choose between a 'Base' speed (potential download speed of 30Mbps) and a 'Top' speed (potential download speed of 100Mbps), but can suffer similar issues of congestion.